Can I change my shipping information?Updated 2 days ago
Before Shipment
If you need to update the shipping address for an existing order, please contact our support team as soon as possible. We will update your shipping details to ensure your order is sent to the correct location. Once your order has been updated and shipped, you will receive an email confirmation with a tracking number and link for further delivery updates.
After Shipment
If your package has been handed over to a delivery carrier for shipment, our ability to change the information in your shipping address is limited. In this particular case, we recommend contacting the delivery carrier directly about whether they can update any shipping details. Please do not hesitate to contact us as well so we can look into the issue and work towards a suitable solution.