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<div data-block="true" data-editor="fl96s" data-offset-key="5spqt-0-0"><div data-offset-key="5spqt-0-0" style="line-height: 1.5;"><span data-offset-key="5spqt-0-0"><span data-text="true" style="font-family: Arial, Helvetica, sans-serif; font-size: 18px;"><strong>Missing / Lost Package</strong></span></span></div></div><div data-block="true" data-editor="fl96s" data-offset-key="1dqoh-0-0"><div data-offset-key="1dqoh-0-0" style="line-height: 1.5;"><span data-offset-key="1dqoh-0-0" style="font-family: Arial, Helvetica, sans-serif; font-size: 18px;"><br data-text="true"></span></div></div><div data-block="true" data-editor="fl96s" data-offset-key="cgd4l-0-0"><div data-offset-key="cgd4l-0-0" style="line-height: 1.5;"><span data-offset-key="cgd4l-0-0"><span data-text="true" style="font-family: Arial, Helvetica, sans-serif; font-size: 18px;">If your tracking link shows that your package has been delivered, but you have not received it or are unable to locate it, we recommend contacting the delivery carrier directly for the most accurate information about your package&apos;s location.&#xA0;</span></span></div></div><div data-block="true" data-editor="fl96s" data-offset-key="ar2ge-0-0"><div data-offset-key="ar2ge-0-0" style="line-height: 1.5;"><span data-offset-key="ar2ge-0-0" style="font-family: Arial, Helvetica, sans-serif; font-size: 18px;"><br data-text="true"></span></div></div><div data-block="true" data-editor="fl96s" data-offset-key="25c9k-0-0"><div data-offset-key="25c9k-0-0" style="line-height: 1.5;"><span data-offset-key="25c9k-0-0"><span data-text="true" style="font-family: Arial, Helvetica, sans-serif; font-size: 18px;">If the delivery carrier is unable to successfully locate your package, please contact our customer support team&#xA0;</span></span><span style="font-size: 18px;">through the contact form on our help center page&#xA0;</span><span style="text-decoration: none; font-size: 18px;"></span><span data-offset-key="25c9k-2-0"><span data-text="true" style="font-family: Arial, Helvetica, sans-serif; font-size: 18px;">for further assistance on this issue. We would be happy to look into the problem and help solve it to ensure complete satisfaction with your purchase.</span></span></div></div><p style="line-height: 1.5;"><span style="font-family: Arial, Helvetica, sans-serif; font-size: 18px;"><br><strong>Returned to sender&#xA0;</strong><br>If your package has not been delivered, or if the tracking status shows it was returned to sender or lost in transit, we are here to help resolve the issue. Depending on the situation, we offer a couple of solutions:<br></span></p><ul><li style="font-family: Arial, Helvetica, sans-serif; font-size: 18px; line-height: 1.5;">We can reship your order to your address at no additional cost. Please verify with our customer support team that your address details are correct.<br><br></li><li style="font-family: Arial, Helvetica, sans-serif; font-size: 18px; line-height: 1.5;">If you prefer not to risk further issues due to local delivery problems, or if you no longer wish to wait for a re-shipment, we can provide you with a full refund.</li></ul><p style="line-height: 1.5;"><span style="font-family: Arial, Helvetica, sans-serif; font-size: 18px;">We aim to ensure your complete satisfaction with your purchase and to address any shipping concerns promptly.</span></p>

If your package has not been delivered, or if the tracking status shows it was returned to sender or lost in transit, we are here to help resolve the issue. Depending on the situation, we offer a couple of solutions:. We aim to ens

Lost or Returned PackagesUpdated 4 months ago